Why "cheap" Data Recovery Can Cost You More Money and Your Data

With so many data recovery companies outcommon for companies to lure customers in with
there, sometimes it's hard to determine whichlow prices, only to charge them for parts,
one is really best. While many consumers chooseadditional hourly labor, evaluation fees, etc. Make
a provider based on referrals, or just a generalsure to have in writing, exactly what the charges
comfort level, others simply shop for thewill be before you send the drive into them.
cheapest price, and are taken in by $299 or less4) It is nearly impossible for any company to
data recovery promises. Ultimately, this can costrecover data for less than $350. Yes, you read
you not only more money, but most likely yourright, it is nearly impossible for any company to
data.recover data for less than $350. That may be a
This doesn't mean you need to send your drivepretty bold statement, but it is absolutely true.
to the most expensive companies either. AsSure you can recover easy jobs that only require
many of them are way over priced. What we aresimple software solutions, but to recover
talking about here is companies that charge $350physically damaged drives, it's an impossibility and
or less for ANY type of recovery (including drivesI would challenge any of these low dollar
that have physically failed).companies to prove me wrong.
To put it simply, data recovery is akin to majorThe reason for this is not only the time and
surgery. Choosing the cheapest doctor is notexpertise that is involved but also the equipment,
always the best path when it comes toand even the parts. In nearly all cases where a
something as serious as heart surgery. In regardshard drive has physically failed, specific parts are
to data recovery, your life may not be at stake,needed in order to complete the recovery. This is
but your business might very well be. So whynot just a matter of finding the same model
should you avoid some of the cheaper datadrive. In most instances you have to find the
recovery companies?same model, same country of origin, close to the
1) Many use "bait and switch" tactics. They willsame manufacturing date, same firmware
lure you in with unreasonably low quotes, just torevision, and a host of other parameters. Unless
get the work in. Then when you have sent themyou have every possible drive variation in stock
your hard drive you are told that the damage(which no company does), or you get lucky on
was much more serious and now the cost forEbay, all of this translates into parts outsourcing,
the recovery is going to be 2 or 3 times whatwhich means a company pays a premium for the
was quoted.parts themselves.
2) It's all about volume. The vast majority ofFor example, looking at just one parts source, I
these companies are taking in as many drives ascan see that they have a Western Digital 80GB,
they can, and recovering data from the easiestmodel WD800JB-00FMA0 with a DCM of
cases using simple software solutions. If a jobHSBACTJCH and a manufacturing date of March
requires hard to find parts, or extensive work2004. This simple 80GB drive is listed for $215.00.
with some of the more specialized tools of theWhy so expensive? Because it is exactly what a
trade, then they simply proclaim that those drivescompany may need to complete a recovery.
are "unrecoverable". Untold numbers of drivesNow using the example above, how can a
that contained vital business data, family photos,company guarantee a recovery price of $299 to
etc. have been tossed in the trash by theira customer for any type of recovery? What if
owners simply because one of these companiesthey didn't have a parts drive on hand? What if
told them that their data was unrecoverable. Thethe supplier above was the only one that had the
fact is, unless the platters of a drive are severelydrive they needed? You can see how a company
scored, or the data itself is heavily corrupted it iswould be inclined to deem this particular case
almost always recoverable. You just have to put"unrecoverable" as opposed to investing a lot of
in the time and effort necessary to do it.time and money into a job that would generate
3) Watch out for hidden charges. It's quitevery little, if any, profit.