The Story Behind the News - Lawsuits Over Inaccurate Criminal Reports

According to a story from ABC News onIt is also critical to note that such databases can
October 13, 2008, there have been dozens ofalso contain "false negatives," which means that
lawsuits in the past two years alleging thatperson with a criminal record is falsely identified as
background checks have cost people jobsbeing clear. This can happen because these
because they were inaccurately identified asprivate databases are a quilted patchwork of data
criminals when in fact they were not. The storyfrom a number of sources, with wide variations in
focused on the use of massive criminalaccuracy, completeness and timeliness. Also, a
databases, where private firms have aggregatednumber of jurisdictions do not report any data at
millions of records that are not always accurate.all to these databases.
The inaccuracies come in two varieties:For example, such a database is of little use in
1. The criterion used in the database is "namesome large states like California or New York
match only" and reports a criminal record that inwhere little data is reported or identifiers are not
fact belongs to someone else. That is becauseprovided. Although such databases can be valuable
such database searches may not always containbecause they contains millions of records, they
identification data, such as date of birth.are best used as a pointer or lead generator for
2. The database contains criminal records that areplaces to look for records, and should not replace
outdated and should not be considered bycourt searches of counties where a person has
employers, because something occurred after thelived or worked unless the database contains the
data was obtained which makes the recordsame information that is available at the
non-reportable, such as a deferred adjudication,courthouse.
expungement, a judge's order that records beIn response to these concerns, a number of
sealed or some sort of judicial "set aside" underscreening firms, including ESR, have adopted
state law.standards that would prevent inaccurate criminal
Here is why these errors occur: under the federalrecords from databases. This is also part of the
law that regulates pre-employment screening, theConcerned CRA standards at:
Fair Credit Reporting Act (FCRA), a screening firmThe Concerned CRA standards are as follows:
has two options when it comes to the use ofA CRA that chooses to display the "Responsible
these private databases. Under Section 613 of theCriminal Databases" seal is self-certifying that they
FCRA, a screening firm can either re-verify thesubscribe to the following standards when using
criminal database records at the courthouse tocriminal records in databases in the context of
ensure it is current and up-to-date, OR send aemployment-related screening, exclusive of the
contemporaneous notice to the applicant advisingscreening of volunteers, tenants, and other
them that a criminal record is being reportednon-employment relationships:
about them.1. Criminal records databases compiled by
The problem arises in situations where a screeningnon-government entities will only be used as
firm chooses to utilize the "notice" option andindicators of possible records. Prior to making any
does not go to the courthouse to ensure thereport about a potential or current employee to
record applies to the applicant and is proper toan employer about a criminal record from a
report. Although that is a legal practice under thedatabase, the CRA will verify the information
FCRA, it is also a reason that some backgrounddirectly with the reporting jurisdiction. This ensures
reports contain information that does not relatethat employers make decisions based on accurate
to the applicant or should not have been reported,and up-to-date information.
sometimes referred to as a "false positive."2. When using these databases it is important that
It should be noted that this is NOT an issue incurrent or prospective employer clients are
California, since that is the one state thatprovided information about the limited nature of
specifically requires a screening firm to ensurecriminal records databases and the importance of
that public records are current and up-to-date.researching each applicant's criminal history in the
California law does not permit a screening firm tojurisdictions in which the applicant currently or
simply report what is in a database and send apreviously has lived or worked.
notice to the applicant.