The Changing Face of ARM Leads

If you are a loan officer or mortgage brokersecond mortgages when applicable.
intrigued by the $1.5 trillion market in adjustableThe new ARM leads contain enough details about
rate mortgages (ARMs) that the Mortgagethe property that a savvy loan officer or
Bankers Association says are scheduled to resetmortgage broker can practically prepare a quote
this year, you might be tempted to visit (or sendbefore calling the homeowner. The lead provides
someone to) the county records office to lookthe address (with nine-digit ZIP), of course, but
for refinance leads. You might want to browsealso the Assessor's Parcel Number (APN) code,
the Internet, instead.property carrier code, year built, property value,
The problem with public records is that theyautomated valuation model (AVM) value and
provide only basic property and loan information.confidence score, sale date, sale price, title
Contact information is years out of date andcompany name, and whether or not the property
often invalid. Worst of all, there is no way ofis owner occupied. Details about the home, such
knowing if the phone numbers are on the Nationalas number of rooms, number of bedrooms and
Do Not Call Registry.baths, square footage, and lot size are also part
ARM leads have undergone significant changesof the lead.
recently. Not a facelift. More like an extremeEnhanced leads contain contact information for
makeover. Enterprising companies have foundeach person on the deed. Most importantly for
ways to merge data from multiple databases tothose trying to contact the homeowner about
create ARM leads rich with property and loanrefinancing, the phone numbers have been
information.validated for accuracy and checked against the
The level of detail is astounding. For sometimes asNational Do Not Call Registry to make sure they
low as $12.50 per lead, buyers find out ARMcan be called. The lead even provides the date
details such as the first reset date and paymentand time the phone number was verified as
amount change, the next reset date, the limit onDNC-compliant.
how much the interest rate can change per reset,With more than three million ARMs scheduled for
available equity amount, and combined loan totheir first (and largest) resets in 2007 and 2008,
value. Yes/no flags indicate interest-only loans andmillions of Americans are desperate to refinance.
loans with negative amortization. Buyers also getMortgage brokers and loan officers can use
details about the first loan, including lender name,today's made-over ARM leads to contact these
loan purpose, loan amount ($100,000 minimum),consumers as much as 120 days ahead of their
loan origination date, mortgage term and maturityreset date. Chances are, they will be welcomed
date. The same information is provided forwith open arms.