Protecting Your Customer's Personal Information

Any company handling personal information suchsecure, temperature controlled environment and
as credit card accounts, social security numbers,ensure your records retention requirements are
banking information, and other personallybeing met with a records management vendors
identifiable information, must take extra steps to on-line records management systems. The
protect data from loss and theft or facesystems should allow you to search for records,
significant penalties in the event of a breach.and review the chain of custody of your records
Companies today must comply with an increasingin storage. Record Storage facilities should have
number of regulatory requirements affecting theiradvanced security features such as gated access
business, including HIPAA, the Gramm-Leach-Blileyand key card systems in place. Records
Act (GBA) and the Fair and Accurate CreditManagement vendors should conduct background
Transaction Act (FACTA).checks on all employees and have them sign
In an effort to protect individuals from the risingconfidentiality agreements.
incidences of fraud and identity theft from dataSecure Media Vault Storage Protect your media
loss, the Commonwealth of Massachusetts is theback-up tapes and vital records (wills &
latest legislative body to implement aggressivetrusts, deeds, etc.) by storing them in a secure
regulatory requirements to protect personalmedia vault. Media vaults should have advanced
information with its new Massachusetts Privacytemperature and climate control. Vaults should
Law, 201 CMR 17.00: Standards for the Protectionmeet all American National Standard Institute
of Personal Information of Residents of the(ANSI) standards for magnetic media vaults.
Commonwealth (MPL). This law affects anyCertified Document Destruction Services Securely
company, based in Massachusetts or elsewhere,destroy customer data when retention
conducting business with consumers andrequirements have been met. Choose a shredding
businesses in Massachusetts.company with good references. One of the most
Records management vendors such as Retrievexcost effective and secure means to destroy
can assist you with data privacy compliance andconfidential documents is through an off-site
safeguarding your customer information.document destruction vendor. Locked bins are
Ensure your records management vendor hasdistributed, and when ready, picked up at your
implemented policies and procedures to complysite. Bins are taken to a secure facility for
with MPL and other data privacy laws toshredding, ensuring the papers are fully destroyed
safeguard the personal information that may bewith the most advanced shredders. With any
contained in its customers' paper and electronicvendor, request a Certificate of Destruction for all
records. Your records management vendor ofitems destroyed.
choice should complete an extensive review ofSecuring a partnership with a qualified records
the requirements of MPL and other data privacymanagement vendor such as Retrievex will assist
laws and continue to review standards as newyou with satisfying regulatory requirements or
regulations are created.securing your vital customer data. Contact
Records Management vendors offer severalRetrievex today to learn more about creating
services to help your company comply with everyour own customized, secure records
increasing privacy regulations, including:management program at (877) FileLine.
Customized Records Storage Store records in a