| Server management is one of the most | | | | fore is that even if your server is not currently |
| important functions of any organisation that | | | | causing a problem, it is not reason enough to |
| wishes to maintain a solid presence on the | | | | ignore it. It is not a signal to relax. There are still |
| internet. However, these servers are used for | | | | very strong chances that it could be lacking in |
| much more than just web services. For example, | | | | vital software updates (for example). In the case |
| they can also be supporting the back-office | | | | of the company above, the problem did not arise |
| functions, running databases and a huge range of | | | | because of an individual's incompetency, but |
| database applications, such as ecommerce and | | | | because of the lack of proper supervision. |
| customer relationship management systems. | | | | Going Down the High Availability Path |
| Without careful management, these services | | | | The main advantage of carrying out regular |
| could suffer from poor or insufficient | | | | server management is decreasing the risk of |
| administration, leading to deteriorating quality of | | | | downtime (from one cause of another). Looking |
| data, out of date software, incomplete backups, | | | | at this from another angle, state of the art |
| poor security standards and so on. This could put | | | | systems can be used to provide High Availability. |
| a business at a range of risks, from their | | | | This makes use of technologies such as load |
| systems becoming slow and inefficient to | | | | balancing and content delivery networks to make |
| full-blown outages due to the lack of disk space | | | | sure that your web or offline services are |
| or even security breaches by hackers. | | | | available quickly and all the time. |
| Server Management – A Common Scenario | | | | Basic Server Management Steps: |
| Many companies believe that by creating special | | | | 1) Installing Typical Software: Well managed |
| roles in their workforce for server management, | | | | server hosting is possible with the application of |
| they have everything covered. They couldn't be | | | | specific software. These server administration |
| more wrong, as is apparent in this scenario of a | | | | tools help keep the server online and in case of a |
| manufacturing firm in Sussex. The company in | | | | failure or a deterioration in services, alert the |
| question had been using a UNIX powered server | | | | system administrator. |
| for managing all its databases, including updating | | | | 2) Upgrading the System: By updating the servers |
| the daily shipping records. The role of server | | | | from time to time, server management vendors |
| administrator was held by the person who | | | | ensure that the website or server is always |
| originally designed the server. For several years | | | | abreast of the latest additions in network |
| he held this role, during which time the server | | | | technology. |
| showed no shortcomings. However, the employee | | | | 3) Common Administrative Tasks Carried out by |
| stopped working there suddenly, leaving the | | | | Skilled Professionals: This is the point where the |
| company in a tight spot. | | | | server management vendors become almost |
| The server still ran for two months without any | | | | indispensable. Their workforce boasts of |
| problems and everyone at the company breathed | | | | employees with technical qualifications such as:a) |
| easy. One day, without any warning, the server | | | | Microsoft Certified administrators for Windows |
| crashed. Bewildered, the company immediately | | | | Server troubleshootingb) Cisco Certified |
| hired a server management firm. In their survey, | | | | technicians for networkingc) Linux Certified |
| the networking experts found that the server | | | | administrators for LINUX/UNIX troubleshooting.d) |
| was completely outdated and had no data | | | | Experienced certified programmers and database |
| recovery policies in place. What this meant was | | | | architects. |
| that the manufacturing firm now found itself in a | | | | By using a combination of people, process and |
| situation where it risked losing all crucial data like | | | | technology, outsourced fully managed servers are |
| customer contacts and sales figures. | | | | almost guaranteed to meet all of an organisation's |
| The one thing that this example brings to the | | | | online or offline needs. |