| ific and Hawaii — overview for IT | | | | legislation in majority of the cases. Substantial |
| Microsoft Dynamics GP is new name for Microsoft | | | | strata of countries use US Dollar as official |
| Great Plains. As Project Green is progressing, | | | | currency. All these facts facilitate Microsoft |
| Microsoft Business Solutions or whatever is | | | | Dynamics GP/Great Plains as efficient ERP/MRP |
| temporary name for Business Systems | | | | Accounting solution |
| subdivision, renamed Project Green into Microsoft | | | | - Remote Support. Comparing to US Business |
| Dynamics. Now Microsoft Great Plains, Microsoft | | | | Metros, such as New York, Chicago, Los Angeles, |
| Navision, Microsoft Axapta, Microsoft Solomon | | | | San Francisco or Houston, where clients |
| and Microsoft CRM are renamed into Microsoft | | | | require face-to-face meetings and local |
| Dynamics GP, Microsoft Dynamics NAV, Microsoft | | | | support — in the Pacific it is really |
| Dynamics AX, Microsoft Dynamics SL and | | | | impossible to host local consultant on the island |
| Microsoft Dynamics CRM respectively | | | | where only one or two small clients are located. |
| Microsoft Dynamics GP is new name for Microsoft | | | | Plus — serving from the USA is kind of |
| Great Plains. As Project Green is progressing, | | | | time anti phase and probably too expensive. The |
| Microsoft Business Solutions or whatever is | | | | best servicing location is Philippines, where Great |
| temporary name for Business Systems | | | | Plains Software had its third party Project |
| subdivision, renamed Project Green into Microsoft | | | | Accounting ISV partner — Match Data, as |
| Dynamics. Now Microsoft Great Plains, Microsoft | | | | the result a large pool of Philippines based |
| Navision, Microsoft Axapta, Microsoft Solomon | | | | Microsoft Dynamics GP consultants and Microsoft |
| and Microsoft CRM are renamed into Microsoft | | | | Dexterity developers is available |
| Dynamics GP, Microsoft Dynamics NAV, Microsoft | | | | - Software Sales. With an exception of Hawaii |
| Dynamics AX, Microsoft Dynamics SL and | | | | — the rest of pacific rim should be sold |
| Microsoft Dynamics CRM respectively. We have | | | | from Microsoft Business Solutions in Singapore. |
| published articles, devoted to Microsoft Dynamics | | | | This fact places restrictions on the ability of US |
| in Europe, Brazil, Russia, Australia and New Zealand | | | | based Microsoft Business Solutions VARs/Partners |
| and now we would like to share our experience | | | | to serve remote clientele in the region |
| and analytics on Microsoft Dynamics GP & | | | | - Legacy Products. The life in the Pacific Rim |
| CRM implementation, customization, reporting for | | | | countries is kind of traditional and comfortable. |
| the clientele in Pacific region. | | | | This means that there is no need to replace good |
| - Great Plains History. Regarding Pacific region | | | | and working computer ERP systems with the |
| Great Plains Software had plans and expansion | | | | hectic technology progress. The examples could |
| campaign back in 1990th and even 1980th. Our | | | | be — the commitment to IBM Lotus Notes |
| client in Republic of Palau had ancient Great Plains | | | | Domino, Pervasive SQL/ Btrive/Ctree/IBM |
| Accounting implemented. The support was initially | | | | Unidata/Ingress platforms. Microsoft .Net Business |
| provided by D&T, but when Microsoft | | | | Portal might be integration solution together with |
| acquired Great Plains Software D&T had to | | | | Sharepoint, but legacy system required multiple |
| abandon Great Plains implementation & | | | | connectors to enable lookup and integration |
| support practice — we saw the examples | | | | - Oracle/SAP. Contrary to Microsoft Oracle and |
| in Pacific as well as in Bermuda. Later on Microsoft | | | | SAP have long presence history in the Pacific Rim |
| realized that Great Plains Dexterity has certain | | | | market. Oracle Financials or SAP R/3 mySAP / |
| limitations, especially when we are talking about | | | | SAP Business One |
| tax engine and languages localization — it | | | | - eCommerce — is actual for the clients |
| doesn’t support Unicode and Dexterity | | | | from Hawaii and Puerto Rico. Microsoft eOrder will |
| design was done back in 1992-1994, as a result it | | | | be phased out with GP version 9.0. You should be |
| is not object oriented product | | | | ready to invest some development money into |
| - American English & US$. This is official | | | | eConnect-based redesign. In some cases, such as |
| business language in most of the countries in | | | | Great Plains SOP allocation and posting you will |
| Pacific. Plus taxation is aligned with American | | | | have to rescue to Great Plains stored procedures. |