Meeting Document Management Challenges in the Nuclear Industry

The nuclear industry is experiencing enormousrisk of findings that lead to negative inspection
opportunities in the UK with new nuclear poweroutcomes during a regulatory audit.
stations being planned and continued• Project Management - Managing a nuclear
decommissioning of older plants. Since the 1960's,project requires a great deal of security, control,
regulatory compliance, computerization, and supplyand effective document management. The
chain management have undergone radicalproject may use various designs, images, project
changes. These changes have given rise to manymanagement software, and process mapping
challenges that need to be overcome to bringtools that would need to be incorporated in one
about harmony between actual infrastructure andsingle system to facilitate ease of use by key
the laws mandated by regulatory authorities.personnel. Managing documents throughout a
One of the biggest challenges the nuclear industryproject's life cycle is also termed as information
faces today is its need to improve documentation.management. Information may vary with the age
The nuclear industry, like many others, still reliesand type of project being managed. For relatively
on paper as the medium of recording criticalnewer projects, information may be produced as
information about nuclear plants and projectsoften as every day, wheras, older projects
undertaken. Information about a plant may includerequire archiving of information and periodic
the configuration details, operation, standardretrieval of older documents.
operating procedures for response to• Performance Improvement - The
emergencies, and maintenance records. Whilstrequirement and implementation of performance
dealing with this complex information, the nuclearimprovement initiatives across the nuclear industry
industry is striving to achieve the standards ofhas resulted in better safety and productivity. The
documentation to deal with health, safety, andperformance improvement model, as per INPO,
environmental issues. The only way to achieve aincorporates three critical branches; performance
standard of documentation is by making availablemonitoring, implementing solutions, and analyzing,
the right information, to the right people, at theidentifying, and planning solutions. These objectives
right time, ensuring the right decisions are made.can be met through benchmarking, self
Documentation Challenges in the Nuclear Industryassessment, observations, action planning,
• Duplication of documentseffectiveness review, reporting, management
• Improving visibility of informationreview, and task assignment. With changing
• Ensuring the security of critical informationtechnology and the adoption of electronic
• Reducing the overhead costs of printing,workflow and document management methods,
reproducing and distributing paper documentsthe challenge in many organizations is that each of
• Document traceability years after thethese systems work in silos and don't integrate
completion of a projectwith each other.
• Increased chaos and inconsistencies due to a• Knowledge Management - Throughout the
mix of home-grown solutionsnuclear project/facility lifecycle, information is
• Lack of integration between variouscreated by knowledgeable workers, lessons are
departmental solutions within the samelearned, and best practices are created. For the
organizationsurvival and growth of the nuclear industry it is
• Poor efficiency and accuracy of procedurescritical to store and pass on the information in
• Stricter regulatory requirements and slowvarious stages of a project's lifecycle. With the
approval processvast knowledge and human experience in the
Using a document management system to dealnuclear industry environment, there is a need for
with documentation needs is the route fewa method that will easily organize and capture the
companies in the nuclear industry have taken. Theinformation.
trend to delay implementing a documentionIs an Electronic Document Management System
standard is changing and with growing regulatorythe Solution to These Challenges?
requirements, increasing numbers of companiesWith the use of an electronic document
are beginning to use technological solutions tomanagement system, the pressures of
manage their documents more efficiently. Whenmaintaining volumes of records and managing
choosing an electronic document managementinformation can be overcome. There are many
system, one must ensure that it not onlydifferent schools of thought when it comes to
manages documents of all types but that it alsodeploying an electronic system for document
makes it easier for the user to understand thecontrol, with each one having its own ideologies.
relationship between various documents. WithEven though a paper-based system is antiquated
users from numerous departments and teams, aand cumbersome to manage, it has certain value
document management system must offer ain some organizations where either the number of
user-friendly interface that easily presentsdocuments to be handled is small or the team
information based on user's roles anddoesn't wish to move to an electronic method of
requirements.documentation (which is unlikely in a growing and
Poor knowledge about why and how to use of aforward-thinking organization). The electronic
document control system might fail the purposedocument control system will provide long term
of deploying one. Before choosing a system forsavings on cost and time. These savings can be
your organization, you must determine the areasachieved by:
departments that will benefit from the use of• Faster and better flow of information
this technology.• Quick approval processes
In the nuclear industry, document management• Greater visibility of information throughout the
may be required in the following areas:team
• Training - INPO has defined a set of• Automatic revision control so that the team
integrated training processes that need to besees and reviews only the LIVE version
followed for operation and support of existing and• Controlled access to documents to only key
new nuclear facilities. INPO's method of proposedpersonnel
training needs are analyzed, a training program is• Competitive advantage with efficient
then developed, implemented, and then evaluatedprocesses
to ensure professional development.• Faster return on investment
• Regulatory Compliance - Effective complianceWith the electronic documentation system, there
is the core of all activities in a highly regulatedis the assurance that none of the processes go
industry such as the nuclear industry. The lifeunnoticed and/or unsigned as everyone is given
cycle of a nuclear facility relies on strictaccess to review and propose changes to critical
governance that ensures the compliance anddocuments.
licensing commitments are being met. Lack ofConclusion
compliance can heavily burden the company withThe growth of the nuclear sector will also grow
penalty costs, regulatory oversight, and customerthe need to manage information efficiently. Since
concerns. In the process of managing compliance,most of the information in the nuclear industry is
companies may have to ensure informationstored in documents and stacked on shelves,
regarding human, material, and data resources isstakeholders always face issues such as slow
stored and managed efficiently. Increased visibilityresponse time or delayed document retrieval
of critical information may increase safety, reducewhich may directly affect the success of time
risks, and guarantee compliance throughout thecritical projects. It is evident the electronic
organization. Moreover, a tighter control ofdocument control system offers far more
processes & complete audit cycle will reduce thebenefits than the old style paper-based system.