Medicare RAC Auditors Use Automated Review to Find Overpayments - How Your Practice Can Prepare

There are only three scenarios in which ayour practice is making mistakes (i.e. medical
Medicare Recovery Audit Contractor can utilize annecessity, duplicate services billed, etc.). Wen you
automated review to determine if a claim paid toconduct your internal pre-audit, its a good idea to
your practice was an overpayment. If you knowlook at billing data that falls in the same date
what these three scenarios are, your practice canrange mentioned above as this is what the RACs
better predict the likelihood of Medicare RACwill be reviewing with their data mining software.
auditors sending a demand letter to your mailbox.To get an idea of how to conduct your internal
According to the Centers for Medicare andaudit and what to look for, review the
Medicaid (CMS), a Recovery Audit ContractorDepartment of Health and Human Services (HHS)
may demand repayment of a claim withoutOffice of the Inspector General (OIG) Work Plan
reviewing your medical records in the followingand review the RACs website that is covering
situations:your geographic region.
Hiring a third party audit firm may be a good idea
1. A statute, regulation, or national or localif you do not have staff on hand that have the
coverage determination rules reimbursement for acredentials to conduct a thorough audit. The cost
service will always be an overpayment.of hiring a third party will be more than worth the
2. The service is found to be a medicallybenefit of avoiding any serious fines or penalties
unnecessary service.as a result of RACs finding overpayments in your
3. Your practice fails to respond timely to apractice. The ability to receive qualified training is
demand letter requesting medical records.also critical so that any errors or mistakes
With these three scenarios being known, you canidentified can be corrected moving forward.
perform a pre-audit within your practice toIf a RAC does request medial records from your
identify any areas of risk that might throw up apractice and you fail to respond within the
red flag if an automated review is performed onrequired time frame, the claims in question will
your data The key to remember is that CMS hasautomatically be classified as improperly paid and
sent Medicare claims data from October 2007 toyou'll receive a demand letter for the full amount
February 2009 to the Recovery Audit Contractorof the claim. During the initial three year
(RAC) that is covering your region for data miningdemonstration conducted by CMS, "a significant
purposes. The RACs have the ability to analyzeamount" was collected by RAC just for
this data and look for overpayments withoutnon-response from the organization being audited.
requesting any medical records from yourIf during an automated data review a RAC finds
practice.an underpayment, they will notify your Medicare
It's a good idea for your practice to be preparedPart B carrier and if your carrier agrees with the
and identify any overpayments before a RACfinding, it will correct the claim and issue you an
identifies them and sends you a demand letter. Aadditional payment.
pre-audit will help you identify any areas where