Importance of Subscriber Data Management

In today's communications marketplace,storage site.
personalization and targeting of unique services toThe solution uses SyncML, the mobile data
individual subscribers ultimately drives success.synchronization (DS) standard used by mobile
MNOs are exploring ways to leverage theirdevice manufacturers worldwide, to synchronize
assets, primarily subscriber information, to createthe mobile device data with the backend server.
highly personalized mobile services like subscriberOnce the subscriber registers, the mobile device is
data management.detected and SyncML setting are sent to
The mobile phone has become a highly valuableconfigure the device. On the other side, there is a
item for the end-user for the storage of theirJava™ applet on the subscriber (U)SIM cards,
contacts, messages and favorite content; it is anwhich detects any changes in the (U)SIM
integral part of their personal & business life. Thephonebook and allows to synchronize with the
phone and its data are vulnerable to loss or theft,backend server.
putting at risk the business that it generates forThe state-of-art web portal allows the subscribers
the MNO.to synchronize and manage their contacts and
Whether it's for personal or businesspersonal data.
communication, over 4 billion mobile phone usersOperator benefits -
worldwide are benefiting from the constant• Support for a varying range of mobile
networked connections available to them viadevices based on SyncML standards
mobile operator services. The mobile handset and• Easy and convenient phonebook (SIM and
SIM have become important devices to manageHandset) synchronization
your contacts and organize daily activities.• Coverage for the complete range of mobile
Nowadays, our mobile phone often stores notcontent, including text, multimedia, contacts, tasks,
only our contacts' phone numbers, but alsonotes etc
pictures, Mp3 files, birthdays, and much more.• Self-care interface for easy access, receiving
What happens if the handset and consequentlyoperator services and including updates or
the SIM Card are damaged or lost?value-added services
According to studies, it takes about 6 months on• Effective, total backup services lifecycle
an average, for the subscriber to completelymanagement according to customer preferences
rebuild the contacts and have the same usage(renewals, activations etc)
level as before the loss. This results in substantialEnd User Benefits
loss of revenue that the mobile operator could• Easy to use data synchronization
have earned. Effective subscriber data• Device-independent data accessibility
management is therefore essential for a mobile• Peace of mind due to assurance of personal
operator's continued revenue generation. Thedata safety, regardless of handset loss or
Subscriber Data Management solution coversdamage
several key areas of data sharing, protection and• Convenient access to personal data and
management to ease customer concerns andcentralized data management
provide optimized performance and serviceAs subscriber mobile data usage and quality
reliability from the mobile operator.expectations grow, the capabilities that SDM
SDM software facilitates the collection andtechnology offers, combined with advanced policy
aggregation of subscriber data across a range ofcontrols and subscriber data analysis, will be
networks, applications, and databases, and servesessential for operators to proactively meet
as a centralized repository for aggregatedcustomer needs, manage network resources, and
subscriber data. This is a remote backup servicemaintain high-quality service. After all, who wants
that allows users to save their contact numbersto run the risk of losing all or part of one's most
and photos and other data from the Handset andvital data?
SIM card over the air to a centralized, protected