| While many of you are trying to be a one-man or | | | | cabinets and hang doors, another person to paint |
| one-woman show | | | | the house. I was writing out a check to buy the |
| -- The owner, manager, rehabber, rent collector, | | | | carpet and then hire someone else to lay carpet. |
| bookkeeper, plumber, electrician, and everything | | | | No more... |
| else for your business -- a much easier and more | | | | Today, I use the philosophy of writing 7 checks |
| profitable way is to build a team. | | | | per rehab. Checks are written to electrician, |
| You don't need to know everything there is to | | | | plumber, roofer, landscaper, carpet company, |
| know about everything. If you are not an | | | | furnace company, and sub contractor. |
| attorney, find a good real estate attorney. If you | | | | I need to explain what the sub contractor does. |
| really don't like or understand accounting, find a | | | | He has a crew of about 10 folks. He gets the |
| good accountant who specializes in real estate. | | | | trash out of the house along with old sinks, |
| It is truly worth the time and effort it takes to | | | | drywall, carpentry work, interior and exterior |
| have a team of experts to handle the variety of | | | | paint. |
| tasks associated with running your business. | | | | Hire higher skilled folks, pay more but the job is |
| How is this more profitable? Well for the hours | | | | done right. |
| you spend trying to learn what they already | | | | - Advertising |
| know, you could be out making real estate deals | | | | I have lots of people help me with advertising. |
| and making money in your area of expertise. I | | | | When I sponsored a Little League team, the |
| can call my accountant, pay a reasonable fee, and | | | | youngsters became my advertising team |
| quickly get the right answer. It is absolutely worth | | | | members when they wore their shirts with my |
| it. | | | | name and phone number on them. |
| What other people might you want on your | | | | I have a specific person at the newspaper that I |
| team? Well how about if I go back to the | | | | ask for because I've worked with them before |
| beginning of my business and see what team | | | | and they know how I want my ads to appear. |
| members I added as the company evolved. | | | | I have a sign company that I've used for years |
| - Gurus | | | | because when I call them, they know what I liked |
| In the beginning I purchased a course from a real | | | | about the last order. |
| estate guru and started learning about the | | | | - Private Lenders |
| business. This information was the foundation of | | | | Now, at this stage of my business I have lenders |
| my business and I have spent hundreds of hours | | | | on my team who have helped me launch my |
| learning from many of the great real estate | | | | business to an amazing level. |
| gurus. I learned early on that the key to this | | | | - Attorney, Accountant, Insurance |
| business was getting a solid education. | | | | Of course, I have a great accountant and |
| - Other real estate investors | | | | insurance person. |
| Once I decided this was something I wanted to | | | | I have a number of attorneys. I focus on their |
| try but was still hesitant to just jump out there | | | | specialty, one for evictions, one for closings and a |
| on my own, I joined the local real estate | | | | bank of attorneys on retainer for other stuff. |
| investment association. Here I found a | | | | - Office staff |
| tremendous amount of information and support | | | | Over the years my company has grown from a |
| from people in my city and a bunch of great | | | | file box in my two-bedroom apartment to an |
| friends. | | | | office with people to answer the phones, update |
| - Contractors/handymen/sub-contractors | | | | my web site, schedule my appointments, and |
| As I started getting properties it seemed like | | | | take care of many of the parts of the business |
| each had their unique problems. Some had trees, | | | | that I am now too busy to do. |
| shrubs, and junk that needed to be removed | | | | 1st position I hired was someone to pay the bills |
| while others had nice yards but bad roofs and so | | | | and handle the filing. They came into my home on |
| forth. With each new house I added the names | | | | Saturday mornings and spent 3-4 hours working. |
| of different types of workers. I'd evaluate the | | | | Then I got my 1st 600 sq. ft. office and they |
| work and price of each and choose to keep their | | | | would work 30 hours per week. Then, in time, |
| numbers handy and add them to my team or | | | | went to 40 hour a week job. |
| keep looking for someone better. | | | | 2nd position I hired was someone to get tenant |
| After awhile I was able to walk through a | | | | buyers into my empties. They would stage the |
| property and see what needed to be repaired or | | | | property with applications, take the phone calls |
| replaced and I would immediately have someone | | | | and work with the folks to get them into the |
| in mind that could do the work. | | | | property to look at it. I use lock boxes with keys |
| A couple of early lessons I learned that I want to | | | | inside so we don't physically show the unit. The |
| share with you can help you avoid some pain in | | | | tenant/buyers let themselves in the unit. Once we |
| this area. | | | | ran credit and they qualified, |
| First lesson, what was the skill level should I hire? | | | | I would have them go to the office and the |
| At first, 'to save me money', I hired the lowest | | | | office clerk would work with them to sign the |
| level of handyman. These are the workers that | | | | paperwork, change over utilities and give them |
| when you ask them what type of rehab work | | | | the keys. |
| they can do; plumbing, electrical, drywall, | | | | - Staying in Control |
| carpentry, etc), they will answer "I can do it all". | | | | To manage your business, you need to do a |
| These are the guys who are not licensed. You | | | | couple of key things early on. 1st you need to set |
| can spot them with their old pickup truck with a | | | | up systems. |
| DBA company name, if any name at all. | | | | As an example, I setup a day of the week I |
| Now I guess I'm a slow learner. Took me a | | | | want all bills paid. What day of the month we |
| couple of years of having material stolen, money | | | | invoice tenants. If the tenants don't pay, what are |
| stolen, jobs started and never finished, poor | | | | the steps to evict and what is the timing. |
| workmanship, chasing contractors to get the job | | | | These are the start of my systems. Start |
| finished, being overcharged, etc, etc, etc.. | | | | documenting every step to take chaos out of |
| Now what you should do when you meet these | | | | your business. Then hand these systems off to |
| folks is run. | | | | other folks to run for you and build your team. |
| Do not hire them... | | | | The 2nd part of staying in control is getting key |
| I finally learned to not hire these folks. | | | | reports from your office folks. |
| There are roughly 3 levels of contractors. 1st | | | | I have a number of reports that I get on the 1st |
| level I just described, the 2nd level are skilled | | | | day of the month. One is an updated property |
| workers, they have some folks working for them | | | | listing showing what we own. We buy and sell |
| and were licensed. The 3rd level is the contractors | | | | houses every month and as things change |
| with the big ads in the yellow pages, big crews | | | | I want to make sure I have clean data. |
| and big trucks. The boss never gets dirty. | | | | Another is a rent increase schedule so I can |
| I learned that I should work with the 2nd level of | | | | make sure I raise the rent if it's time. |
| contractors. They tend to be more competent | | | | I also get a report on monthly cash flow. |
| and skilled than the 1st group, cost more too but | | | | All these key reports will help you stay in tune |
| the work gets done, plus they are a lot less | | | | with what is happening in your business and your |
| expensive than group #3 that has to pay for | | | | team. |
| their big yellow pages ad. | | | | To summarize, |
| 2nd lesson... | | | | I consider all these people as part of my dream |
| In the early years, I'd hire one person to do | | | | team. I take care to keep these relationships |
| demolition work, another person to do drywall, | | | | strong. A strong team helps me keep a strong |
| someone to do carpentry work of putting in | | | | and growing business. Start building your team! |