How the UK Postcode System Can Be Used in Key Business Areas to Improve Operational Efficiency

Postcode OverviewPostcode wall maps.
There are approximately 1.7 million PostcodesSales Territories
covering the United Kingdom - a mix of large userThe most common way of defining field sales
Postcodes for businesses who receive largeareas is also through the use of the Postcode
quantities of mail, non-residential Postcodes forsystem. Postcode Sector or District maps are
small businesses and residential Postcodes whichgenerally the most popular maps for this purpose
are shared, on average, by around 15 residentialas they offer a a contiguous and complete
properties - usually a street.coverage of the United Kingdom and can be
allocated to names sales people based on the
To find out more about the Postcode read arepersons home location - a sales person living in
related articles on the History of the PostcodeHarrogate may cover the postcodes in North
and the Postcode Structure.Yorkshire and someone living in Manchester may
Locating Customerscover Lancashire.
One of the simplest uses of the Postcode is toBut using the Postcode can also make it easier to
find out where a customer (business orensure that your sales people have the same
residential) is! Punch a Postcode into Google mapsworkload or sales opportunities. Using your
or multimap and you will see - reasonablycustomers Postcodes, you can run some analysis
accurately - where your customer is. In generalto determine the number of customers in each
the Postcode will take you to the correct streetPostcode District and then allocate Districts to
and from there you should be able to find theyour sales people, adding up the customers as
house number.you go, until your sales people have an equal
This ability to locate customers, prospects ornumber of customers to visit. This approach can
suppliers has been extended using softwarehelp reduce one of the biggest causes of friction
systems that can then take a number ofin a field sales force - who has the most sales
locations and plan the most efficient (quickest and(and therefore commission) potential.
most cost-effective) route to create a salesFranchise Areas
persons call plan or a logistics delivery route. SuchFranchise businesses have boomed over the past
systems can save a business hundreds of20 years allowing people to have the opportunity
thousands through such efficient planning.of being their own boss with the security of the
Locating customers in this way is also used tobacking of a large successful business. Most
allocate customers and prospects to field salesfranchises plan their network using the Postcode
teams where sales territories and areas areto ensure that franchisees do not encroach on
defined by Postcode (see below). For example, ifother franchise areas. We have worked with
you receive an enquiry from a customer whosefranchise companies where a Postcode District
location is in LS26 3PX then you can easily allocatebased franchise map (which illustrates for each
that prospect to your sales person who isfranchisee the area they are allowed to trade in
responsible for the LS26 Postcode District. This isand market to) is provided as an appendix to the
one of the most common applications forfranchise contract.