| READING, UK--(Marketwire - November 4, 2009) | | | | data is consistent, actionable and trustworthy." |
| - Trillium Software, a business of Harte-Hanks, | | | | Solvency II, a regime for all EU insurers and |
| Inc. (NYSE: HHS) and a leading enabler of Total | | | | reinsurers, is due to come into effect in 2012. It |
| Data Quality solutions, today announced that | | | | aims to enforce solvency requirements that |
| insurance company Chaucer Syndicates Limited | | | | better reflect the risks companies take. Ensuring |
| of the United Kingdom will implement the Trillium | | | | access to good quality data should assist Chaucer |
| Software System. The software will help Chaucer | | | | in complying with the reporting requirements of |
| to ensure the quality of the data it uses to guide | | | | this new legislative compliance directive. |
| its syndicates towards maintaining a profitable, yet | | | | About Chaucer |
| risk-balanced business book compliant with their | | | | Chaucer Syndicates Limited is the Managing |
| approved underwriting capacities. | | | | Agency of Chaucer Holdings PLC, a specialist |
| "Effective governance of our underwriting | | | | insurance and reinsurance group listed on the |
| business requires reliable business intelligence, and | | | | London Stock Exchange. Chaucer provides the |
| this is dependent upon quality data," said Philip | | | | capital and expertise required to underwrite |
| Gregory, business intelligence manager at Chaucer. | | | | business at Lloyd's, the world's leading insurance |
| "The Trillium Software System will automate our | | | | and reinsurance market organization. |
| data quality process improving on and saving one | | | | At the core of the business are Syndicate 1084, |
| hundred man-hours a month in manual cleansing | | | | which underwrites marine, aviation, energy, |
| work. Also, a dashboard will provide real-time data | | | | property, specialist lines and motor insurance, and |
| quality metrics giving confidence scores for | | | | Nuclear Syndicate 1176. Syndicate 1084 is rated |
| consideration when using the data in important | | | | 'A' (Excellent) by A.M. Best. |
| decisions." | | | | For more information on Chaucer, please visit |
| Additionally, Chaucer will use the Trillium Software | | | | About Harte-Hanks |
| System to facilitate collaboration on data quality | | | | Harte-Hanks is a worldwide direct and targeted |
| amongst the various stakeholders in the | | | | marketing company that provides marketing |
| organisation. The insurer seeks to build a sense of | | | | services and shopper advertising opportunities to |
| joint ownership and responsibility across the | | | | local, regional, national and international consumer |
| Information Systems (IS) department, business | | | | and business-to-business marketers. Visit the |
| intelligence and analysis teams, risk analysts, | | | | Harte-Hanks Web site at or call (800) 456-9748. |
| syndicate underwriters and their staff. | | | | Harte-Hanks Trillium Software enables |
| Chaucer's business intelligence systems access a | | | | organisations to achieve Total Data Quality by |
| data warehouse holding some 17 years of raw | | | | providing a full complement of technologies and |
| policy and claims data received from brokers, its | | | | services providing global data profiling, data |
| syndicates, and from Lloyd's electronic messaging | | | | cleansing, enhancement, and data linking for |
| systems. Chaucer's data warehouse is continually | | | | e-business, customer relationship management, |
| growing with data from these feeds. In the | | | | enterprise resource planning, supply chain |
| future, Chaucer will be able to standardise this | | | | management, data warehouse, and other |
| data, match it with any existing records and | | | | enterprise applications. For more information about |
| de-duplicate it to provide clean single views. | | | | Trillium Software and its offerings, call (978) |
| "Consistent, trustworthy data is essential to all | | | | 436-8900 in the United States and in the United |
| business processes and as organisations grow, so | | | | Kingdom call +44 (0) 118 940 7666, or visit |
| they must implement robust, enterprise-wide data | | | | Trillium Software online at |
| governance techniques to care for their data, | | | | This document may contain trademarks that are |
| prove it is correct and maintain it as a core | | | | owned or licensed by Harte-Hanks, Inc. and its |
| asset," said Ed Wrazen, vice president of product | | | | subsidiaries, including, without limitation, |
| marketing at Harte-Hanks Trillium Software. "The | | | | Harte-Hanks, Trillium Software, Trillium Software |
| Trillium Software System is an integrated, unified | | | | System, Total Data Quality and other names and |
| and scalable platform for data quality across | | | | marks. All other brand names, product names, or |
| every data source and business function, and will | | | | trademarks belong to their respective holders. |
| support Chaucer Syndicates to ensure that its | | | | |