Data Warehousing Plays a Part in Strategic Decision Making

I have to admit the term "strategic decisioncombine data that never been combined before.
making" can conjure up a lot of differentYou are doing this so the decision makers can
meanings to a lot of people. And the first onesee a point of view that is not the common view
that springs to mind, but probably not of theof the business. Basically to see the business in a
decision makers themselves, is that it is one thatdifferent perspective.
involves spending a lot of money hiring a lot ofMuch of the use of data warehousing for making
people who are going to cause a lot of pain to adecisions ultimately involves the use of user
lot of people until the next strategic decision ismaintained spreadsheets. Data cleanliness is much
made.less of a concern in strategic decision making.
Now you must appreciate that strategic decisionAnalysis is often done with highly summarized
making is not one of the primary uses of datadata and the need for speed lowers the need for
warehouses, thankfully because strategic decisionextremely clean data.
making is not done that often. Most dataThe information generated by the data
warehouses are used primarily for post decisionwarehouse has to be understood by people who
monitoring of the effects of these decisions.do not have direct access to the data warehouse.
However, some data warehouses do get involvedMost users will want to communicate the
in strategic decision making and are usually veryinformation in printed reports created using a
effective.word processor, presentation tool, spreadsheet,
So how would you use use a data warehouse in aor generated directly from the database.
decision making exercise. Before you start oneDo not try to design your warehouse for every
thing to bear in mind is that the life-span ofcontingency that could occur in a strategic decision
systems for strategic decision making tend to bemaking exercise. You cannot possibly foresee
relatively short and the creation of "special"everything that will be needed in these exercises.
databases, modelling and formal reporting areYou are going to find it very hard to calculate the
very time consuming tasks.expected ROI of a data warehouse project. Most
The days spent using these systems can bebusinesses go on faith that the effort will be
counted on one hand, though the payoff can beworth it. If the strategic decision making exercise
better than those reporting system that havewas a success despite, in your mind being very
been used for years.messy, can strongly support the fact that the
The time-scale you are given to produce thedata warehouse was worth the effort. If you do
system can be anything from a long afternoon tonot justify a data warehouse before building it, it
several weeks. And with no time for formalsmart move and probably their decision anyway.
interviews you become the business analyst.If you have to justify the data warehouse after
Requirements are usually gleaned from "business"the fact, the best way is to hold a strategic
meeting minutes and are usually ambiguous. Youdecision making exercise.
will be required to aggregate data differently, and