| Corporate contact management provides an | | | | automated communication based on information in |
| integrated solution to the maintenance of the | | | | the contact list. The telephone lines have caller id |
| contact information of a company. The contact | | | | facility to facilitate immediate response. Customer |
| information includes addresses and telephone | | | | service is prompt and reliable. |
| numbers of prospective clients, current | | | | Corporate contact management systems are |
| customers, employees, associates, business | | | | user friendly with several customizable features |
| colleagues and other personal relationships. The | | | | according to the nature of the company. The |
| corporate contact management systems are | | | | contact information is stored in separate folders |
| electronically driven, since the information | | | | with picture thumb nails to avoid confusion. The |
| management of a huge number of people is | | | | store information also includes prior mails and |
| involved. The electronic corporate contact | | | | transaction details. The format of the system can |
| management systems are usually available in two | | | | be personalized with several templates. It also |
| types, dedicated in house software and web | | | | offers different models of pre-formatted business |
| based applications. Corporate contact | | | | documents, such as letterheads and faxes. |
| management enhances the overall productivity of | | | | Contact management enhances sale features with |
| the company with efficient information | | | | up-to-the-minute information and forecast of |
| management. | | | | business statistics. It trains employees with |
| Corporate contact management is an operational | | | | knowledge bank and data mining resources. |
| as well as marketing tool. It assists the sales, | | | | Corporate contact management is offered by |
| marketing and customer services with centralized | | | | several companies. The web based applications |
| information. The contact management adopts a | | | | enable access from any internet source. The cost |
| team collaboration strategy and streamlines the | | | | of the service and compatibility with the existing |
| sales and marketing processes. It has tools for | | | | system are deciding factors. After-sales support |
| collection and analysis of information. It easily | | | | and upgrade options are essential. Most companies |
| organizes the matter and prioritizes activities. It | | | | offer free trial and money back guarantee for |
| offers an efficient tracking mechanism to monitor | | | | their software. The efficiency of the system is |
| the conversion of the leads. Contact management | | | | important to nurture a productive business |
| systems are integrated to communication facilities | | | | relationship. |
| such as email, phone, fax and SMS to provide | | | | |